Employee & Customer Experience

In the age of instant access, employees expect quick answers to important questions about paperwork, policies, and processes.

The larger your organization grows, the more questions there are and the more time your HR team spends on manual, menial paperwork and tasks. Cask’s team of award-winning designers and industry-recognized strategies can help you grow without outgrowing your HR capabilities by implementing scalable HR portals that put the focus on employee-centric user experience. Let us prove our expertise by building you a state-of-the-art HR portal that radically modernizes and improves your HR workflow.

End-to-End Design Thinking

At Cask, our end-to-end HR portal design thinking all starts with developing a deep understanding of the people for whom we’re creating tools and processes.

This knowledge enables our team of consultants and award-winning implementation specialists to understand an organization’s unique pain points and create solutions that don’t just look great but that also work great.

As partners in your HR transformation, we take pride in going beyond unengaging “cookie-cutter” HR service portal templates. Instead, we empathize with end users, challenge assumptions to create innovative solutions, and build out your very own custom instance of ServiceNow’s HR portal with all the latest in enterprise HR service delivery and automation.

Create and retain top talent

Implement Engaging User Experiences

Technology today empowers consumers to access everyday information anytime, anywhere, and from any device.

Focusing on the user experience isn’t just a nice thing to do, it has come to be expected. Implement an innovative, modern HR service delivery portal to empower user experience that is friction-free no matter how or when an employee uses it.

It is a new world in HR. Partner with Cask to create diverse solutions that enable employee self-service, drive mobile-friendly access to HR services, and improve overall employee engagement all while managing the increasing regulations that exist around protecting employee privacy information.

Self-serve key employee information

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Start your transformation today.

A Single Source of Truth is Imperative

HR has always been a data-powered organization.

Their responsibilities around data continue to grow as technology empowers and strengthens our appetite for data collection and analysis. It’s clear that creating a single source of truth has never been more important for HR than it is right now. And creating a source that’s also accessible and useful is just as key.

With years of experience consulting and creating solutions for enterprisess in the public sector and the Global 2000, the Cask team understands the importance of a single HR portal that unites all the necessary backend applications and is extremely accessible for both HR and other business users.

Create a source that’s accessible and useful

Empower Employees with Relevant Content

In a corporate environment, there is a lot of crucial information that employees must receive in a timely manner for educational, regulatory, and other reasons.

Unfortunately, there aren’t many tools on the market that enable information to be spread in a way that’s effective and relevant.

With a custom ServiceNow HR portal implementation from Cask, organizations can take advantage of content delivery and automation that make modifying and distributing important content faster, accurate, and simpler to keep up to date. Content can live in the easy-to-maintain HR service portal, be dispatched via email, get configured into another type of delivery campaign, and more.

Partner with Cask to take advantage of ServiceNow and empower your team to create and access important, relevant employee information.

Crucial information in a timely manner

Let’s Innovate!

Request a complimentary consultation from Cask.

Cask expertise, on tap, to understand and align to your unique challenges and desired outcomes. Our team will contact you to better understand your needs and set up a meeting with Cask advisors, aligned to your goals.

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